Agents are prohibited from making uninvited visits to homes and senior
Medicare’s open enrollment period runs from Oct. 15 through Dec. 7, giving Ohioans on Medicare a valuable opportunity to review and compare their current coverage and explore Medicare plans for 2026.
During this time, insurance agents can be a helpful resource in understanding coverage options and navigating plan changes. Most agents follow the rules and act in their clients’ best interests. However, agents, consumers, and OSHIIP volunteers need to understand what agents can and cannot do during this period and to remain vigilant for those who may not be following the guidelines.
Agents should never visit individual residences or enter senior living communities without being specifically invited and having the invitation confirmed in advance. While agents play an important role in helping individuals make informed Medicare choices, unsolicited visits to homes or facilities are not permitted. In addition, it is illegal for anyone to pose as a representative of OSHIIP or Medicare. OSHIIP and Medicare do not send representatives to residences or facilities without a formal invitation.
Pro Seniors, Ohio’s Senior Medicare Patrol, created this flyer to help recognize, avoid, and report Medicare impersonators.
